Document Control and Records Management
Course ID: 260518 0101 121ESH
Course Dates : 18/05/2026 Course Duration : 5 Studying Day/s Course Location: London, United Kingdom
Language: Bilingual
Course Category: Professional and CPD Training Programs
Course Subcategories:
Business Decision Making Leadership & Management Development Organisational Effectiveness Professional Practice & Standards Strategic Management
Course Certified By: ESHub CPD & LondonUni - Executive Management Training
* Professional Training and CPD Programs
Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate
Certification Will Be Issued:
From London, United Kingdom
Course Fees:
VAT varies by course location and participant nationality.
Date has passed please contact us Sales@e-s-hub.com
Introduction
Documents and records are the evidence behind decisions, processes and compliance. Weak control creates wasted time, audit findings and legal risk. This course teaches practical methods to organize, protect and retrieve records throughout their lifecycle. You will learn both paper-based and electronic practices that align with regulatory and quality needs.
Objectives
1. Design and implement a document control system that defines document types, owners, approval flows and storage locations.
2. Create and enforce version-control, naming and access procedures to prevent unauthorized changes and reduce retrieval errors.
3. Develop and apply retention and disposition schedules that satisfy legal, regulatory and business requirements.
4. Conduct document and records audits, identify gaps, and produce clear corrective actions and improvement plans.
5. Integrate records management with quality, compliance and IT systems, including practical steps for EDMS configuration and migration.
2. Create and enforce version-control, naming and access procedures to prevent unauthorized changes and reduce retrieval errors.
3. Develop and apply retention and disposition schedules that satisfy legal, regulatory and business requirements.
4. Conduct document and records audits, identify gaps, and produce clear corrective actions and improvement plans.
5. Integrate records management with quality, compliance and IT systems, including practical steps for EDMS configuration and migration.
Who Should Attend
Document Control Managers and Coordinators
Records Managers and Records Administrators
Quality Assurance Managers responsible for document systems
Compliance and Regulatory Affairs Specialists
Project Managers or Project Engineers accountable for project documentation
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Post-assessment
If Applicable:
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
Daily Schedule (Monday to Friday)
- 09:00 AM – 10:30 AM Technical Session 1
- 10:30 AM – 12:00 PM Technical Session 2
- 12:00 PM – 01:00 PM Technical Session 3
- 01:00 PM – 02:00 PM Lunch Break (If Applicable)
- Participants are expected to engage in guided self-study, reading, or personal reflection on the day’s content. This contributes toward the CPD accreditation and deepens conceptual understanding.
- 02:00 PM – 04:00 PM Self-Study & Reflection
Please Note:
- All training sessions are conducted from Monday to Friday, following the standard working week observed in the United Kingdom and European Union. Saturday and Sunday are official weekends and are not counted as part of the course duration.
- Coffee and refreshments are available on a floating basis throughout the morning. Participants may help themselves at their convenience to ensure an uninterrupted learning experience Provided if applicable and subject to course delivery arrangements.
- Lunch Provided if applicable and subject to course delivery arrangements.
Week 1
Day 1 – Foundations of Document Control and Records Management
1. Document Control Principles
- Document types and classifications
- The document lifecycle
- Roles and responsibilities of document owners
2. Designing a Document Control System
- Defining document structures
- Approval and review workflows
- Organising physical and electronic repositories
3. Records Management Fundamentals
- Distinguishing documents from records
- Business and legal value of records
- Supporting compliance and operational efficiency
Day 2 – Document Standardisation and Version Control
1. Document Standards
- Naming conventions
- Document numbering systems
- Standard templates and formats
2. Version Control
- Revision management procedures
- Change tracking and approval
- Preventing unauthorised document changes
3. Access and Security
- User permissions
- Confidential document handling
- Protecting sensitive information
Day 3 – Records Retention and Compliance
1. Retention and Disposition
- Developing retention schedules
- Legal and regulatory requirements
- Secure disposal procedures
2. Compliance Management
- Quality management requirements
- Audit readiness
- Regulatory documentation standards
3. Electronic Document Management Systems (EDMS)
- EDMS principles
- Digital document storage
- Managing electronic records
Day 4 – Auditing and System Improvement
1. Document Audits
- Planning document audits
- Reviewing document compliance
- Identifying non-conformities
2. Corrective and Preventive Actions
- Root cause analysis
- Developing improvement plans
- Monitoring corrective actions
3. Document System Integration
- Integrating with quality systems
- Supporting compliance programmes
- Preparing for system migration
Day 5 – Practical Document Control Workshop
1. Document Control System Design
- Building a document hierarchy
- Defining approval workflows
- Assigning document ownership
2. Records Management Exercise
- Creating retention schedules
- Conducting a document audit
- Preparing corrective action recommendations
3. Implementation Planning
- Developing a document management improvement plan
- Establishing governance and responsibilities
- Course review, feedback and implementation planning
